Returns & Exchanges

Due to the nature of cosmetic products, we accept returns on unopened and unused items within 30 days of purchase. Fragrance is a personal journey, and we want you to be satisfied.

Return Process

  • 1.
    Initiate Request

    Email our support team with your order number and reason for return to receive a Return Authorization.

  • 2.
    Secure Packaging

    Place the unopened perfume in its original box and use protective cushioning to prevent breakage during transit.

  • 3.
    Ship the Item

    Affix the provided return label and drop the package at any authorized carrier location.

  • 4.
    Quality Inspection

    Once received, our team will inspect the seal. Approved returns will be refunded to the original payment method within 5-10 business days.